Terms of service

Last updated: July 5, 2026

The free demo

The demo we send you is free and puts you under no obligation. It stays our property until a build is purchased. If you do not move forward, we may reuse or adapt the concept elsewhere.

Builds and payment

Work starts after the agreed deposit. The remaining balance is due before your site goes live on your domain. Once the build is fully paid, the site is yours.

The 48-hour guarantee

If you are not happy within the first 48 hours after kickoff, tell us and we refund your deposit in full. No questions, no forms.

Monthly plans

Care plans and the AI lead system are month to month. Cancel any time by email. There are no contracts and no exit fees. If you cancel, you keep your website.

What we need from you

Accurate business information and timely email replies. We work async; the project moves as fast as the answers arrive.

Honest work

Concept designs shown in our portfolio are labeled as concepts. We never present concept work as a paying client engagement.

Questions

Email hello@shoplightstudio.com. A human answers, fast.